Delivery Information

  1. How to track your order

    Once your order is shipped, you will receive an email from us. In this email, there should be tracking information for your parcel. And you can trace your order in link http://www.citylinkexpress.com/MY/Tracking.aspx and choose Track Shipment.
  1. How Long Will It Take To Deliver?

    The total delivery time is separated into two parts, the processing time and the shipping time. The processing time is the time when your payment is received to when we gather all the items and package them, which takes approximately 2 working days or 7 working days. The shipping time is the time it takes for the package to be delivered by the couriers to the final destination. Standard shipping time takes approximately 3 to 7 working days.

  2. Total Delivery Time = Processing Time +  Shipping Time

    Processing Time = Time it takes to get your order ready to leave our warehouses. This includes payment confirmed,preparing your items, and packing for shipment. We do not process your order on Sunday or public holidays. Allow an additional 1 to 2 working days for weekend orders.

    Shipping Time = The time it takes for the shipping /courier company to drive your package to you.